Draft for review - not legal advice - review before use.

Staying safe

If you're in danger right now, call 999.

The tutor can't get help for you

Your tutor is an AI, a computer program. It can't call anyone or get help for you. Nobody reads chats as they happen. If something is wrong, tell a person.

Talk to someone

• A grown-up you trust: a parent or carer, a teacher, or your school's safeguarding lead.
• Childline: call 0800 1111. It's free, any time, day or night, for anyone under 19 in the UK. The call won't show on your phone bill. You can also chat online at childline.org.uk.
• In an emergency: call 999.

If a nude or sexual image of you is being shared, or someone is asking for one

• It's not your fault, and you won't be in trouble for asking for help.
• Don't pay, and don't send anything more. Paying often leads to more demands.
• Before you block them, don't delete anything. Their messages, username and profile can be evidence. Never forward or share any pictures. Then stop replying and block them.
• Tell an adult you trust, and report it to CEOP, part of the National Crime Agency (ceop.police.uk), or to the police: call 101, or 999 in an emergency. This is the same if someone is pressuring you to send pictures or to meet up.
• Report Remove, from Childline and the Internet Watch Foundation, helps young people under 18 in the UK get nude or sexual images of themselves taken down from the internet: Report Remove on childline.org.uk.
• Take It Down, from the National Center for Missing & Exploited Children (NCMEC), can help stop nude or sexual pictures or videos taken of you when you were under 18 being shared on the sites and apps that take part: takeitdown.ncmec.org.

Using Studytutor safely

• Only send photos of your work, never of yourself or anyone else.
• Don't share personal details in chats: your full name, address, school, phone number or passwords.
• The tutor can be wrong. Check important things with your teacher.
• Take regular breaks.
• The tutor won't ask you to keep secrets from the adults in your life. If anything in a chat upsets you, or a reply seems wrong, stop, and tell an adult you trust. You can also tell Michael at contact@studytutor.co.uk: that lets him look at what's needed in that chat to sort it out.

How Studytutor looks after safety

• The tutor has instructions to keep to schoolwork, never to have romantic or sexual conversations, and to point anyone who seems at risk to a trusted adult, Childline and 999.
• Anthropic, the company that makes the AI, checks messages automatically for safety.
• Our safety check, if Michael switches it on: an AI reads each message and photo you send for signs that someone may not be safe. If it sees one, Michael is told the kind of worry, never your words, and he may read that message to help keep you safe. We keep a count for 90 days, never your words, and each alert goes in Michael's safeguarding record. The check never pauses accounts or tells parents. Your Before you start screen says when it's on. Nobody watches it as it happens, so if something is wrong, tell a person.
• If the AI refuses a lot of someone's messages, Michael is told.
• Michael follows a written safeguarding policy. If he's ever worried about a young person's safety, he may share what's needed with someone who can help keep them safe.

For parents and other adults

• If you're worried about a child, the NSPCC helpline for adults is 0808 800 5000 (Monday to Friday, 10am to 4pm), or email help@nspcc.org.uk. You can stay anonymous.
• If a child is in immediate danger, call 999.
• Our page for parents explains what we keep about your child and what you can see.